International relocation for cats & dogs
We arrange flights, import paperwork and quarantine coordination.
Tell us where you’re moving from. We’ll check the route to Jakarta or Bali.
Working alongside airlines, quarantine, and customs
About us
Our team handles pet arrivals in Jakarta and works with partners in the departure country. We check the travel requirements and explain what needs to be ready before your pet flies.
Travel with Us
Our partners help prepare your pet in the departure country. In Jakarta, our team handles arrival paperwork and coordinates quarantine clearance. We confirm onward travel separately, based on the destination’s entry requirements.
Arriving at Soekarno-Hatta (CGK)? We arrange import paperwork, arrival handling and quarantine coordination, with home delivery in Jakarta after release.
WORLD CGK
Planning to move to Bali? We check the entry requirements before confirming onward travel. Quarantine release in Jakarta does not automatically allow entry to Bali.
CGK BALI
Our Service
Choose the help you need with documents, airline bookings or airport check-in. If you’re unsure, tell us about the move and we’ll explain the options.
checked in at the origin, flying to Jakarta
Help arranging health checks, vaccinations and microchipping required for your pet’s route.
We prepare the Indonesian import permit, customs and quarantine paperwork, matched to your origin country's export rules.
Need to temporarily board your pet during the relocation? We offer boarding with a professional pet handler.
We provide your pet's size and weight, make the reservation, contact the airline and check all document requirements.
Help with your pet’s airport check-in and the documents needed for departure.
Tell us your pet and destination. We'll map the route and the paperwork for you.
Ask usMost of our work brings pets into Bali and Jakarta, but we also handle export from Indonesia and domestic moves. For inter-city and inter-island routes we drive your pet in a comfortable car, door to door: you wait at home, and we deliver them straight to your front door.
🚐 Our fleet departs almost every day to various destinations across Indonesia.
How it works
Breed, age, weight and the country you're moving from. We reply with a route to Jakarta or Bali and a checklist.
Vaccinations, microchip, health certificate and the Indonesian import permit, all lined up.
IATA-standard crate sizing and airline booking, hand carry or cargo.
We receive your pet in Jakarta and coordinate quarantine clearance. After release, we arrange delivery along the confirmed route.
Our gallery
Airport check-ins, arrivals and reunions with their owners.
Happy customers
Excellent · based on 84 reviews on Google
“They safely transported my dog, Freddy, from Bosnia to Indonesia, and everything was handled professionally from start to finish. The team was always helpful, responsive, and kept me informed throughout the entire process.”
“Vina and team were very prompt in their response, this made us pawrents feel less stressed. Excellent service to have a driver drive her all the way back home. Daily updates also made us feel relieved.”
“They were so helpful and responsive to all our questions, both during the relocation prep in Saudi and throughout customs & quarantine in Tangerang, Indonesia.”
“It's our 2nd time and they are the best. They can handle all your transport needs either locally within Indonesia or internationally, vet paperwork, microchips, vaccinations, airlines etc.”
“They took care of every single detail, making the whole process completely stress-free for us. While Milo was with them, they kept us updated frequently with detailed updates, photos and videos.”
“We flew our cat Milo for the first time as anxious pawrents, from Indonesia to Kenya, and they took care of everything and made us feel so assured.”
Pet Travel Information
Import to IndonesiaRelocating a pet to Indonesia requires careful planning and attention to detail. International pet travel involves several stages, from preparing…
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Import to IndonesiaRelocating a pet to Indonesia involves several important requirements, and one of the most essential documents is the travel certificate. This…
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Import to IndonesiaChoosing the right airline is one of the most important decisions when relocating a pet to Indonesia. Different airlines have varying policies…
Read moreFAQs
Can't find yours? Chat with us, we answer 7 days a week.
Hand carry lets pets travel in the cabin with their owners. It is usually an option for small pets that fit in a carrier under the seat in front of the owner. Rules, carrier size and weight limits vary by airline and destination.
Pet cargo is for larger pets, or pets that are not allowed in the cabin because of size or breed. The airline is booked in advance, and the crate must let the pet stand up, turn around and lie down comfortably, with good ventilation.
It depends on the destination's rules. Some countries need vaccinations and blood tests months ahead, others are quicker. Tell us the destination and we'll give you a realistic timeline.
Yes. We coordinate with the quarantine agency, prepare export and import permits, and match the requirements of the destination country.
Contact us to check your planned route to Bali. For arrivals we handle through Jakarta, quarantine release does not automatically allow onward travel to Bali. We check the current entry requirements before confirming the onward trip.
Home pickup is available through our VIP service, depending on the route. Send us the pickup and delivery locations so we can confirm availability.
Mostly cats and dogs. Some snub-nosed breeds have airline restrictions, so tell us the breed early so we can check the available options.
Get in Touch
Share your route, preferred travel date and your pet’s breed and weight. We’ll use these details to prepare a quote.
Hand Carry
Pet Cargo
