Our story & commitment

Every pet deserves a journey of safety, comfort and care

PT Pet Travel Indo is founded on a simple philosophy: every pet deserves a journey defined by safety, comfort, and care.

Vina Atika, founder of Pet Travel Indo, with a small dog in an airplane cabin
Vina AtikaFounder

Led by Vina Atika, an animal lover and reputable cat breeder based in Yogyakarta, Indonesia, our team has been entrusted by pet owners around the world to deliver seamless, end-to-end relocation experiences, whether across borders or across continents.

For Vina, this is more than just a business. It is a tailored experience, where every detail is thoughtfully managed, and every pet is cared for with the same devotion as our own.

Pet Travel Asia is the pan-Asia relocation brand of PT. Pet Travel Indo, coordinating routes across Asia through our partner network. Learn about Pet Travel Asia.

Meet our team

Every team member believes pets are family

From the smiles of our staff at the airport to timely updates for pet owners, we make pet travel a stress-free experience, because a pet's happiness is our happiness too.

The Pet Travel Indo team at the airport departure gate
  • Vina, FounderVinaFounder
  • Afif, Pet Travel SpecialistAfifPet Travel Specialist
  • Damaiva, Pet Travel SpecialistDamaivaPet Travel Specialist
  • Diva, Pet Travel SpecialistDivaPet Travel Specialist
  • Michael, Pet Travel SpecialistMichaelPet Travel Specialist
  • Rachel, Pet Travel SpecialistRachelPet Travel Specialist
  • Yusri, Pet Travel SpecialistYusriPet Travel Specialist

Our office

Come by and say hello

Our office is at Jl. Depag No. 44, Bambu Apus, Pamulang, Tangerang Selatan. This is where we plan every route, prepare the documents and welcome owners who prefer to talk things through in person.

Waiting lounge at the Pet Travel Indo office in South Tangerangour waiting lounge
Pet Travel Indo sign and illuminated world map on the office wallhello from Pet Travel Indo
Lounge sofa with the consultation room behind iton the way to the meeting room
Consultation desk with a globe at the Pet Travel Indo officewhere we plan each trip

Our services

Three ways your pet can fly with us

SERVICE 01 · VIP

VIP Service

Door-to-door service where we pick your pets up in their origin country. They fly with our handler (one handler per shipment) to the destination country, for the safest and most comfortable experience.

SERVICE 02 · CABIN

Hand Carry

Your pets travel with you, from or to Indonesia. Our team prepares all the documents required in your destination country.

SERVICE 03 · CARGO

Pet Cargo

We prepare all the documents for pet import or export. Your pets fly on their own and we arrange the shipment with our trusted cargo network.

Vina escorting a dog in the airplane cabin on a VIP service flightVIP service, flying with our handler
Pet Travel Indo team member with a happy owner at the airportmeeting the owner at the airport
Handover of a dog in its travel crate to the ownerscrate handover on arrival

What we offer

Carefully managed relocations, city to city or across borders

From arranging pet-friendly flights with trusted airlines to handling customs clearance and quarantine requirements, every detail is managed, so you can have complete peace of mind while your pet travels.

Why our service

It's about their comfort and your peace of mind

Moving with pets is never just about logistics. We give hands-on support throughout the journey, from dedicated handlers to safe boarding and pet-friendly stays, so your pets travel feeling calm, safe and at home.

Our goals

Safety and comfort always come first

Choosing the right travel option and working with a pet travel expert who understands your pet's needs makes the trip as easy as possible, for both you and your pet.

Happy customers

Stories from the other side of the trip

Excellent · based on 84 reviews on Google

★★★★★

“They safely transported my dog, Freddy, from Bosnia to Indonesia, and everything was handled professionally from start to finish. The team was always helpful, responsive, and kept me informed throughout the entire process.”

Christina KesslerBosnia → IndonesiaGoogle review
★★★★★

“Vina and team were very prompt in their response, this made us pawrents feel less stressed. Excellent service to have a driver drive her all the way back home. Daily updates also made us feel relieved.”

Tricia UmeSingapore → JakartaGoogle review
★★★★★

“They were so helpful and responsive to all our questions, both during the relocation prep in Saudi and throughout customs & quarantine in Tangerang, Indonesia.”

Mutiara PertiwiSaudi Arabia → IndonesiaGoogle review

Get in Touch

We have trusted partner connections in various countries worldwide.

Pet Travel Indo opening hoursOur support is available to help you 7 days a week.

We provide only what's best for you and your needs.

Mon – Sun09.00 AM – 05.00 PM
Get a quoteWe reply within business hours, usually faster.
Service type

Prefer email? Write to pettravelindo@gmail.com.

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